ChillaVision — Privacy Policy

Adds to the TensorVerse Master Privacy Policy for ChillaVision. For faces specifically, see the Likeness & Biometric Consent. Last updated: 11 July 2026 (draft)

1. Data we process for ChillaVision #

Contributions — chat messages, uploaded images, poll answers, votes, and reactions.
Facial data (only if you upload a face) — processed transiently to generate output; see the Likeness & Biometric Consent.
Generated output — scenes/shows created from contributions.
Session and usage data — participation, timing, and device/technical data as in the Master Policy.

2. How we use it #

To generate and operate the live channel, show contributions and output to participants, run polls/voting, moderate for safety, and secure the service. We do not use uploaded images or facial data to train AI models, and we do not sell your data.

3. Retention #

Uploaded images: used to render your clip and deleted immediately after — never stored, never used for training.
Facial representations: discarded after generation.
Chat and generated output: retained for the live experience and, where offered, replays/highlights, plus a limited window for moderation, safety, abuse-prevention, and legal compliance, then deleted or de-identified.

4. Visibility #

Remember that ChillaVision is a public, shared experience: your contributions and the resulting output may be visible to other participants and viewers. Don't submit anything you wouldn't want seen.

We share data only with service providers who help generate and operate the channel (for example, cloud compute and moderation tooling) under appropriate obligations, and as otherwise described in the Master Policy (legal, safety, business transfer). We do not sell it.

6. Your rights #

You have the rights in the Master Policy, plus the biometric-specific rights in the consent doc (including withdrawing consent and requesting deletion). Contact privacy@tensorverse.ai.

7. Children #

ChillaVision is for adults (18+). We do not knowingly collect data from minors, and images of minors must never be uploaded.

TensorVerse Master Privacy Policy

Applies to: all TensorVerse websites, apps, and products, unless a product-specific supplement says otherwise. Last updated: 11 July 2026 (draft) Controller: TensorVerse ("TensorVerse", "we", "us", "our").

✎ The human version

The human version. Here's how we handle your data.

We collect what we need to run the product: your account details, how you use the product, basic device/technical data, and the content you create.
We use it to provide, secure, and improve the Services — not to sell your personal information.
We share data only with service providers who help us operate, when legally required, or during a business transfer — always under appropriate safeguards.
You have rights — access, correction, deletion, and more. Email privacy@tensorverse.ai to use them.
AI training: we do not use the private content you create to train foundation models unless a specific product tells you otherwise and gives you a choice. Some products (like ChillaVision) go further and promise never to use your uploads for training.
Cookies: we ask for consent where required and you can change your choices anytime.

This summary is not part of the legal document. The full policy below controls.

1. Scope #

This policy explains how we collect, use, disclose, and protect personal information across the Services. Product-specific privacy supplements add detail for individual products; where a supplement conflicts with this policy, the supplement controls for that product.

2. Information we collect #

Account information — name, email, username, password (stored hashed), and settings.
Content — what you upload, submit, create, or generate, and associated metadata.
Usage and analytics — features used, actions taken, pages viewed, timestamps, and diagnostics.
Device and technical data — IP address, browser/OS, device identifiers, and approximate location derived from IP.
Cookies and similar technologies — see Section 8.
Communications — messages you send us (support, feedback).
Payment information — handled by our payment processor; we receive limited billing metadata (for example, the last four digits and status), not full card numbers.
Product-specific data — some products collect additional categories (for example, brokerage-linked data for Neemo, or facial-image data for ChillaVision). See the relevant supplement.

3. How we use information #

We use personal information to:

provide, maintain, and secure the Services and your account;
process transactions and subscriptions;
personalize and improve features and performance;
communicate with you (service messages and, with consent where required, product updates);
detect, prevent, and respond to fraud, abuse, and security incidents; and
comply with legal obligations and enforce our terms.

4. Legal bases (EEA/UK) #

Where GDPR/UK GDPR applies, we rely on: performance of a contract (to provide the Services), legitimate interests (to secure and improve them), consent (for example, certain cookies, marketing, and special-category data such as biometric data), and legal obligation.

We do not sell your personal information. We share it only:

with service providers / processors (hosting, cloud compute, analytics, payment processing, communications, security) under contracts requiring appropriate protection;
with third-party services you connect (for example, a brokerage you link, or a streaming platform you broadcast to), as you direct;
for legal reasons (to comply with law, respond to lawful requests, or protect rights, safety, and the integrity of the Services); and
in a business transfer (merger, acquisition, financing, or sale of assets), subject to this policy.

6. Data retention #

We keep personal information only as long as needed for the purposes above, then delete or anonymize it, unless a longer period is required by law. Some products delete certain data quickly by design (for example, ChillaVision's ephemeral image handling); see the relevant supplement.

7. Security #

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

8. Cookies and tracking #

We use cookies and similar technologies for essential functionality, preferences, and (where you consent) analytics. Where required, we present a consent banner and honor your choices; you can change them at any time via the banner or your browser settings. We honor Global Privacy Control signals where legally required.

9. International transfers #

We may process information in countries other than yours. Where required, we use appropriate transfer mechanisms (for example, Standard Contractual Clauses) to protect it.

10. Your rights and choices #

Depending on where you live, you may have the right to access, correct, delete, port, or restrict processing of your personal information, to object to certain processing, and to withdraw consent. Where CCPA/CPRA applies, you may request to know, delete, and correct, and to opt out of "sharing" for cross-context behavioral advertising; we do not sell personal information. To exercise rights, email privacy@tensorverse.ai. We will not discriminate against you for exercising them, and you may appeal a decision by replying to our response.

11. Children #

The Services are not directed to children under 13 (or the minimum age in your region), and the account minimum is 18 under our Terms. We do not knowingly collect personal information from children. If you believe a child provided us data, contact privacy@tensorverse.ai and we will delete it.

12. AI and machine learning #

We use AI to power features. We do not use the private content you create to train general-purpose/foundation models unless a specific product both (a) tells you clearly and (b) gives you a choice, and never in violation of a stronger promise a product makes (for example, ChillaVision's no-training commitment for uploaded images). We may use aggregated or de-identified data to measure and improve performance.

13. Changes #

We may update this policy. Material changes will be notified (for example, by email or in-product) before they take effect.

14. Contact #

Privacy questions or requests: privacy@tensorverse.ai. Postal/entity details: [[LEGAL_ENTITY_ADDRESS]]. If you are in the EEA/UK and we are required to designate a representative or DPO, their details will appear here: [[DPO_OR_REP]].